A personal exploration in service-app UI — designing the moment between "something feels off" and "it's booked and handled." The issue-tagger is the centrepiece: a visual interface for pointing at a problem on your own car.
Most service apps ask you to describe a problem in words, from a list someone else wrote. This one asks you to show it. The issue-tagger is a direct manipulation interface — the car is the form. It’s also a test of whether a spatial metaphor can reduce the friction of an inherently frustrating experience: something is wrong with my car and I don’t know exactly what to call it.